Braun FaceSpa Facial Epilator for Women, SE912 in Rose Gold it is kind of new... I have another listing for the Braun Silk-epil 9 Flex 360 Wet & Dry Epilator... I tried to use both products for a few seconds... but I didn't get far because of the pain and I was then too scared to use it again... so it is new but not at the same time! Only the epilator head was tried for a millisecond... the other heads have never been touched.